KiRYA

The trust ecosystem that
protects everyone.

Passport verifies identity. Shield covers damage. Guaranteed protects bookings. Every claim reviewed by a real person.

24h Guaranteed Resolution 48h Shield Review 100% Human Reviewed
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24h

Guaranteed Resolution

48h

Shield Claim Review

100%

Human Reviewed

0%

Commission

Three Pillars

Everything that protects your booking

Kirya Passport

Guest Identity & Trust

Every guest verifies their identity with a government-issued ID before their first booking. A dynamic trust score builds over time based on stay history, host reviews, and platform behavior.

What Hosts See

  • Coverage: Starter 500 / Pro 1,500 / Elite 3,000
  • Cleaning team must photo the property before and after every stay
  • Photos/video must be taken within 2 hours of checkout
  • Claims must be filed within 24h of checkout or auto-dropped
  • No photo evidence = no claim (pre-stay + post-stay required)
  • Human reviewer assesses within 48h; guest has 48h to respond
  • Approved amount paid to Stripe within 5 business days

What Guests Get

  • One-time ID verification valid across all bookings
  • Trust score improves with every good stay
  • Green tier unlocks instant booking with top hosts
  • GDPR-compliant ID never shared with hosts
Government ID verificationDynamic trust scoreGreen/Yellow/Red tiersGroup member verificationGDPR-compliant data handling

Kirya Shield

Damage Protection

Built-in damage protection on every booking. No security deposits. Guests pay a small waiver fee at checkout. Hosts file claims with photos and get paid via Stripe within 48 hours.

How Hosts File Claims

  • Coverage: Starter €500 / Pro €1,500 / Elite €3,000
  • Document damage with photos during turnover
  • Submit claim through your dashboard takes 5 minutes
  • Human reviewer assesses within 48 hours
  • Approved amount paid to your Stripe account

What Guests Pay

  • No security deposit ever
  • Small waiver fee at checkout: €25 (<€100/night), €35 (€100-200), €55 (>€200)
  • Waiver multiplied 1.5x for 8-14 nights, 2x for 15+, capped at €200
No deposits requiredHuman-reviewed within 48hStripe payoutsPhoto-based evidenceCoverage scales with plan

Kirya Guaranteed

Booking Protection

Property not as listed? Host cancels last minute? Safety concern? We rebook you into a comparable property or issue a full refund within 24 hours.

How It Helps Hosts

  • Guaranteed badge displayed on your listing
  • Increases guest confidence and booking conversion
  • Listing snapshot saved as evidence at time of booking
  • Free with every booking no extra cost

What Guests Are Covered For

  • Property does not match listing photos or description
  • Host cancels booking after confirmation
  • Safety or cleanliness concerns on arrival
  • Major amenity missing (no WiFi, no hot water, etc.)
Rebook or full refund24-hour resolutionListing snapshot as evidenceFree with every bookingCovers mismatch, cancellation, safety
The Trust Loop

How trust builds over time

1

Verify Identity

Guest

Government ID checked. Trust score assigned.

2

Host Reviews Score

Host

See Green/Yellow/Red tier before accepting.

3

Booking Protected

Both

Shield covers damage. Guaranteed covers mismatches.

4

Stay Happens

Guest

Check in, enjoy, check out. Normal stay.

5

Report if Needed

Host

Damage? File with photos. Reviewed within 48h.

6

Score Updates

Both

Good stays improve score. Issues flagged.

How Kirya compares

Feature
Kirya
Others
ID Verification
Government ID required
Email only
Trust Scores
Dynamic Green/Yellow/Red
Star ratings only
Damage Protection
Up to €3,000 coverage
Security deposit
Claim Review
Human-reviewed within 48h
Automated or slow
Booking Guarantee
Rebook or full refund in 24h
Case by case
Host Commission
0%
15-25%
Guest Fees
0%
12-20%

Frequently asked questions

Every guest verifies their identity with a government-issued ID. A dynamic trust score (Green, Yellow, Red) builds over time. Hosts see the tier before accepting any booking.
Damage protection built into every plan. No deposits. Guests pay a small waiver at checkout (€25-€55). Hosts file claims with photos and get paid via Stripe within 48 hours. Coverage: Starter €500, Pro €1,500, Elite €3,000.
If a property does not match its listing, the host cancels, or there are safety concerns, we rebook you or issue a full refund within 24 hours.
Never. Kirya Shield replaces deposits entirely. Guests pay a small waiver fee at checkout instead.
Yes. Every booking request shows the guest trust tier, completed stays, and verification status. Hosts decide whether to accept.
All verification is GDPR-compliant. ID data is encrypted, stored securely, never shared with hosts.

Every booking. Protected.

Zero commission. Human support. Full protection.

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