The trust ecosystem that
protects everyone.
Passport verifies identity. Shield covers damage. Guaranteed protects bookings. Underwritten by a regulated short-let insurance partner.
24h
Guaranteed Resolution
48h
Shield Claim Review
100%
Human Reviewed
0%
Commission
Everything that protects your booking
Kirya Passport
Guest Identity & Trust
Every named adult on a booking must verify their identity with a government-issued ID - free, one-time, valid across every Kirya stay. The lead booker is additionally screened against sanctions and global watchlists via our regulated screening partner. A dynamic trust score builds over time based on stay history, host reviews, and platform behavior.
What Hosts See
- Trust tier (Green / Yellow / Red) on every booking request
- Completed stays and verified review history
- Every named adult is identity-verified before the booking confirms
- Lead booker is screened against sanctions and global watchlists
What Guests Get
- One-time ID verification valid across all bookings
- Free for guests - Kirya covers the cost
- Trust score improves with every good stay
- Green tier unlocks instant booking with top hosts
- GDPR-compliant ID never shared with hosts
Kirya Shield
Damage Protection
Built-in damage protection on every booking. Up to €1,000,000 per booking, free, automatic, on every stay - regardless of plan. No security deposits - guests pay a small waiver fee at checkout instead. Underwritten by our regulated insurance partner. Claims human-reviewed within 48 hours, settled within 30 days, paid via Stripe in 3-5 business days.
How Hosts File Claims
- Up to €1,000,000 cover per booking
- Document damage with photos during turnover
- Submit claim through your dashboard takes 5 minutes
- Human reviewer assesses within 48 hours, settled within 30 days
- Approved amount paid to your Stripe account in 3-5 business days
- Same coverage whether you are on Starter, Pro, Elite, or Agency
What Guests Pay
- No security deposit ever
- Waiver scales with nightly rate: €35 (<€100/night) / €50 (€100-200) / €75 (>€200)
- +€10 per guest above 2
- Capped at €250 per booking. No stay-length surcharge.
Kirya Guaranteed
Booking Protection
Property not as listed? Host cancels last minute? Safety concern? We rebook you into a comparable property or issue a full refund within 24 hours.
How It Helps Hosts
- Guaranteed badge displayed on your listing
- Increases guest confidence and booking conversion
- Listing snapshot saved as evidence at time of booking
- Free with every booking no extra cost
What Guests Are Covered For
- Property does not match listing photos or description
- Host cancels booking after confirmation
- Safety or cleanliness concerns on arrival
- Major amenity missing (no WiFi, no hot water, etc.)
How trust builds over time
Verify Identity
GuestGovernment ID checked. Trust score assigned.
Host Reviews Score
HostSee Green/Yellow/Red tier before accepting.
Booking Protected
BothShield covers damage. Guaranteed covers mismatches.
Stay Happens
GuestCheck in, enjoy, check out. Normal stay.
Report if Needed
HostDamage? File with photos. Reviewed within 48h.
Score Updates
BothGood stays improve score. Issues flagged.