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Questions about plans, onboarding, or partnerships? Reach the right team directly.

Primary Email

support@mykirya.com

Response Time

24-72 hours. 4-hour SLA for Elite.

Support Hours

Monday-Friday, 24-72 hour email SLA

Departments

Reach the right team

Email the department that best fits your query for the fastest response.

General Support

support@mykirya.com

Questions, help, account issues

Billing

billing@mykirya.com

Payments, invoices, subscriptions

Hosts

hosts@mykirya.com

Hosting queries, onboarding help

Partners

partners@mykirya.com

Hotel and business partnerships

Pioneer Programme

pioneer@mykirya.com

Pioneer spots, early access

Shield Claims

shield@mykirya.com

Damage claims, protection queries

Guaranteed

guaranteed@mykirya.com

Kirya Guaranteed programme

Legal

legal@mykirya.com

Legal enquiries, compliance

Bug Reports

bugs@mykirya.com

Report issues, feature requests

Press

press@mykirya.com

Media enquiries, interviews

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